Help and Support

Get more from your school management software

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Legendary MIS software support: our promise

The WCBS promise goes beyond the provision of the best MIS software products. We’re also renowned for our legendary help and support services that help ensure you get maximum value from your school management software.

If you’re currently trying to select a new school information management system, we’ve got a helpful, impartial guide to the process – visit our Choosing an MIS page for more.

Once your school chooses WCBS, our team of highly experienced project managers and technical experts will ensure you enjoy a smooth transition to your new MIS.

Customer Support Line

If you have an issue when using our software, the WCBS Customer Support Line delivers convenient, flexible support via email, phone and Skype. We also equip all our customer sites with remote access facilities, enabling our experts to access your school's system within minutes if technical intervention is needed.

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Customer Support Line: 01458 833 055 / support@wcbs.co.uk
Note: for general enquiries, please call the WCBS switchboard: 01458  833 344

Free user group meetings

Being supportive goes beyond problem resolution; it’s a philosophy. Our valuable programme of events includes free customer user group meetings. These meetings are just one of the ways in which we help you to share tips, extend your skills and get even more from your school MIS.

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