Our highly regarded support line means you'll get the help you need, delivered in a convenient, flexible way (email; phone; or Skype.)

All calls and emails are answered directly by our support line team. The vast majority of enquiries are quickly resolved at the initial stage, and we issue a unique tracking number to ensure that any necessary follow-up is efficiently managed.

The team includes 14 specialist staff and operates from 8am to 6pm, Monday to Friday.

International support

For WCBS customers based outside the UK, we provide real-time email support at the following times (please note: this service is not available on UK bank holidays):

• Sunday 6am to 2pm (UK time)
• Monday to Friday 2am to 8am (UK time)

 

Our Products

• the academic MIS
• the complete financial package
• the alumni advantage

Choosing an MIS

Read our guide to choosing an MIS that delivers the features you require.