Extended Support Hours

01st December, 2011

Extended Support Hours

With effect from the 1st December 2011, WCBS is delighted to announce extended customer support hours for our users.  To better serve the needs of customer base, and recognising that standard support hours don’t meet everyone’s requirements, the company has put in place the resourcing to ensure our specialist support staff is available from 8am to 6pm, Monday to Friday.

For WCBS customers based outside the UK, we provide real-time email support at the following times

  • Sunday 6am to 2pm (UK time)
  • Monday to Friday 2am to 8am (UK time)

(Please note: our support service is not available on UK Bank Holidays)

 
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