News

Permanent extension to helpline hours

You may recall that during May, we extended the number of hours that the helpline opened.  This was primarily because of the anticipated increase in calls that would accompany the payroll year end period.

This proved very successful, although statistics from our call logging system indicated the 8am to 9am period was used much more than the later period.

As a result, we have now decided to permanently extend the opening hours of the helpline as follows:

    From Monday 4th June 2007, the helpline will open between 08:00 and 17:00.

We trust that you find this additional service useful.
Date Added: 5th June 2007