Q: How long does it take?
A: Once you commit, our Delivery team slots 3 dates in your diary. First is a pre-call with our Senior Technician to go over exactly what is happening, check we are aligned on outcomes, and answer any technical questions. We recommend that someone from your technical team is available and also someone from the team who will be a regular user so they are aware of what’s involved and what may change. This is done about a week or two before the install.
The next two dates are consecutive days to make the move. We try to make sure the dates are so that you can be supported by the Tech Team and WCBS Support should you have any issues after moving. The first day of install is the environment and getting everything set up, and the second day is onboarding users and making sure they are happy they have everything they need.
It’s a very simple process, and we have done it so many times now, it’s second nature.
Q: When can I move?
A: Whenever you want! If you have a specific date in mind we try to work around you, otherwise, it’s just a matter of scheduling you in with our tech team.
Q: How do I get more information or a price quote?
A: Contact your Customer Account Manager directly who can provide a hosting quote for you. The price to move to PASS-hosting is based per Pass User. If you have technical questions, some of our Senior Technicians are happy to have a catch-up call with your school before it even goes to the pricing stage. Again, your Customer Account Manager can get this set up for you.
In my opinion it really is a no-brainer to make the move.
You can contact Martin for any other information here or visit our dedicated web page.